Shipping costs, times and various methods

1. Standard shipping costs

• Shipping costs for Vespa spare parts throughout Italy are €10,00 (except for ongoing promotions, such as reaching a certain threshold of goods).
• Delivery of the ordered items is expected after approximately 24/72 hours (*) if the goods are available in stock and if payment has been received (credit transfer to the current account or payment via Paypal).
• The second shipment (in the case of partially fulfilled orders, emergencies, etc.) is not free: its cost is always €10,00.

2. Shipping to islands and remote areas

Delivery to islands and remote locations is expected to begin 72 hours (*) after the courier takes charge of the packages.

3. Expenses for special and bulky items

• Shipping costs for Vespa shields are €25,00; if they are not calculated by the system, they will be added automatically from the warehouse.
• For shipping heavy and bulky goods (complete engines, forklifts, etc.), or where specified, the shipping cost is €25,00.

4. Payment method charges

• The cash on delivery collection fee is €5,00 and always applies if you choose to pay on delivery.
• PayPal collection fees are equal to 4% (*) of the total amount and are calculated automatically when the order is processed.

5. Times and availability of goods

• Due to a slight delay in updating our IT systems, we recommend checking the status of your order via your confirmation email.
• Items not available at the time of ordering are indicated in the NOTES field.
• After 14 days from receiving the package, no complaints will be accepted for any missing goods.

6. Customer Responsibilities and Delivery Problems

• Barto Sas is not responsible for errors caused by inaccurate registration on the website. In the event of non-delivery or storage, the customer will be charged for the related costs.
• Notes on delivery times entered during the order process will not be taken into account.
• Delivery is intended to street level; it's not possible request customized delivery times. 
• The times indicated are estimated e non-binding for Barto Sas

7. Damages and checks upon delivery

Upon delivery, the customer must check:

• integrity of the packaging,
• correspondence of the number of packages,
• conformity of the goods to the transport document.

Any anomalies must be immediately contested to the courier, signing with specific reserve.

After signing without reservations, it won't be possible contest external damages.

Problems related to integrity, quantity or compliance must be reported within 7 days from delivery.

8. Package insurance

The insurance is optional. If not requested, Barto Sas is not responsible for loss or damage. In this case, the buyer is responsible for the package from the moment it is handed over to the courier.

9. Pick up at the branch

"Collect on site" means at the headquarters from Barto Sas at Via Del Santo 174 in Limena (PD). This does not equate to home delivery. For inquiries, please call 0497966511.